In rare cases, a seller's stock may not be showing accurately, and this may lead to them having to cancel your order and issue you with a refund. We’re really sorry if this has happened to you.
If you'd still like to purchase the item, you may be able to find other retailers who stock the same product.
Because we’re an online marketplace, items are often available from multiple sellers. If your order has been cancelled because the product is no longer in stock, but you can still see it displayed, check the name of the seller. You can find this under the delivery information on the top right-hand side of a product page. There's a high chance the item 'In Stock' is being sold by somebody else.
Don't forget, if there's more than one retailer selling the product, you can compare reviews, prices and delivery times by scrolling down to the ‘Compare Sellers’ section.