On rare occasions, Clearpay can collect duplicate payments.
OnBuy monitor these and cancel duplicate payment requests from Clearpay on a daily basis so if you've noted a duplicate payment, don't worry, it will be cancelled promptly. There's no need to contact OnBuy or Clearpay.
If a duplicate payment has been showing in your Clearpay account for more than 48 hours, then please contact the OnBuy team here.
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest.
Clearpay Plans entered into on or after 15 July 2026 are regulated credit agreements. Clearpay Finance Limited is deemed authorised and regulated by the Financial Conduct Authority for the purposes of the Temporary Permission regime for Regulated Deferred Payment Credit. Agreements entered into before 15 July 2026 remain unregulated. Credit is subject to status and affordability checks. Terms and conditions apply.