On rare occasions, Clearpay can collect duplicate payments.
OnBuy monitor these and cancel duplicate payment requests from Clearpay on a daily basis so if you've noted a duplicate payment, don't worry, it will be cancelled promptly. There's no need to contact OnBuy or Clearpay.
If a duplicate payment has been showing in your Clearpay account for more than 48 hours, then please contact the OnBuy team here.
Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly.
The service is provided by Clearpay Finance Ltd. Clearpay Plans are not regulated by the Financial Conduct Authority.