If you can't make a payment, the first thing to do is to get in touch with Clearpay.
For further understanding of how Clearpay handle non-payment as per their Terms of Service, please see here.
Clearpay Plans entered into on or after 15 July 2026 are regulated credit agreements. Clearpay Finance Limited is deemed authorised and regulated by the Financial Conduct Authority for the purposes of the Temporary Permission regime for Regulated Deferred Payment Credit. Agreements entered into before 15 July 2026 remain unregulated. Credit is subject to status and affordability checks. Terms and conditions apply.