You can visit the login page here.
- Go to the login page
- Enter your email used at checkout
- Click 'Email Me A Login Link'
- Use the link in your email to access your orders
- Follow the steps here to contact the seller
Sellers have 48 hours to get back to you. If they don't respond or if you're not happy with their reply, just click the 'Contact OnBuy' button next to your messages to get in touch with us.